Refund Policy

At GuruTaxPro ("GuruTaxPro," "we," "our," or "us"), we are committed to delivering high-quality accounting, taxation, and consulting services. This Refund Policy explains the circumstances under which refunds may be requested and considered.
By purchasing our services, you acknowledge and agree to the terms outlined in this policy.

Due to the professional nature of accounting, taxation, and consulting services, fees paid for our services are generally non-refundable once work has commenced.

However, we recognize that exceptional circumstances may arise. Refund requests will be reviewed on a case-by-case basis and approved solely at the discretion of GuruTaxPro.

You may be eligible for a full or partial refund under the following circumstances:

Service Not Rendered
If GuruTaxPro is unable to provide the service you purchased for reasons attributable to us, you may be eligible for a full refund.

Significant Service Error
If a material error is made by our team that cannot reasonably be corrected, you may be eligible for a full or partial refund.

Service-Related Concerns
If you are dissatisfied with our service, we encourage you to contact us immediately. We will make every reasonable effort to resolve your concerns. If a satisfactory resolution cannot be reached, a partial refund may be considered.

To request a refund, please follow these steps:

• Submit your request within 5 calendar days from the date the service was provided.
• Email tax@gurutaxpro.com or call 512-234-3366.
• Include your name, contact information, invoice number, and a detailed explanation of your request.
• We may request additional information or documentation to evaluate your claim.

Refund requests are typically reviewed within 9 business days.

If approved, refunds will generally be processed within 14 business days using the original payment method whenever possible.

Unless otherwise required by law, the following services are non-refundable once completed or delivered:

• Completed tax returns and tax filings
• Issued financial statements or audit reports
• Completed consulting or advisory sessions
• Business formation and incorporation services
• Registered Agent services
• Government filing fees, third-party charges, or other non-refundable expenses paid on your behalf

A partial refund may be considered when:

• Only part of the agreed service has been completed;
• A correctable issue has affected only a portion of the engagement; or
• GuruTaxPro determines that a partial refund is appropriate based on the circumstances.

The refund amount will be determined based on the scope of work completed, time invested, and the nature of the issue.

If you experience any concerns regarding our services, we encourage you to contact us before initiating a chargeback or payment dispute.

Initiating a chargeback without first allowing us the opportunity to resolve the issue may delay the resolution process and could result in suspension of ongoing services until the matter is resolved.

GuruTaxPro reserves the right to update or modify this Refund Policy at any time without prior notice.

Any changes will apply only to services purchased after the revised policy becomes effective.

If you have any questions regarding this Refund Policy, please contact us:

Email: tax@gurutaxpro.com

Phone: 512-234-3366

Address:
1640 Highland Falls Dr., Suite 302
Leander, TX 78641
United States